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Westar Real Property Services, Inc. (‘Westar’) has created this privacy policy in order to clarify how the information you provide is used and the ways in which you can protect your privacy. Your privacy matters to Westar so whether you are new to Westar or a long-time user, please contact us if you have any questions.

Information Collected

This policy covers the following personal information that Westar collects through (i) your use of the Westar website(s), pay portal, web, and native applications, and in connection with offline communications, and (ii) our provision of services to customers. Specifically, Westar may collect such information from offline and online registrations and forms, communications and interactions, sales inquiries and transactions, and the provision of services to customers such as name, physical address, telephone number(s), email address, and company name. The majority of the information collected under this category is business contact information.


Uses of Information and Sharing of Information

To tailor marketing to your needs and respond to your requests, we may use your personal information to (i) notify you about new product releases and service developments, (ii) respond directly to your requests for information, including registrations for newsletters or other specific requests, or (iii) contact you for further follow-up related to your interests. We will collect, process, and share your personal information only in the ways we have disclosed in this privacy policy and in accordance with any consent you have provided, including opt-out requests. We may supplement the information you provide with information or data received from third parties. We will make commercially reasonable efforts to ensure that the information we collect from you remains accurate, complete, and current.


Electronic Communications Protocols and Cookies

In addition to the information specified above, Westar may collect information about your use of the Westar website(s), pay portal, web, and native applications through electronic communications protocols and cookies. As is true when you visit most websites, Westar may automatically receive information from you as part of the communication connection itself, which often consists of network routing information, equipment information (e.g., browser type), your IP address, and date and time. While we do not offer an opt-out for cookies, browsers provide you with information and control over cookies. You can set your browser to alert you when a cookie is being used and accept or reject the cookie. You can also set your browser to refuse all cookies or accept only cookies returned to the originating servers. Users can generally disable the cookie feature on their browser without affecting their ability to use the site, except in some cases where cookies are used as an essential security feature necessary for transaction completion.


Security of Information

Westar makes commercially reasonable efforts, aligned with industry-typical information security practices, to ensure the physical security of your personal information and to maintain its confidentiality.


Opt-Out Option

You may choose not to receive, or to discontinue receiving, information and promotional materials from us by contacting us via our website.


Updates to Privacy Policy

We may update this privacy policy from time to time. We will notify you of updates at your Westar account email address when any change occurs. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you via email, and you will have a choice as to whether or not we use your personal information in such a different manner.  For questions, contact us at

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